Terms and Conditions


Delivery and Returns

Please see our Delivery and Returns page for full details. 



Online payments are processed securely using PayPal. We accept all major credit and debit cards as well as direct PayPal payments.

You can also pay by cheque by printing the online order form, completing and sending it to us with your cheque. Cheques should be made payable to Buttonbag Ltd.

Unfortunately it is not possible to place orders by telephone.

For trade or wholesale orders please refer to the trade page.



Your details may be kept by us for future mailings and news. If you do not wish to receive these, please check the relevant box when ordering.

For more information, please read our Privacy Policy document.

We will not pass on or sell your details to any third parties.


Contact us

If you require more information about our terms and conditions or privacy policy, you may contact us by telephone on 0208 5251640, or write to our customer services address at Unit 5.1, Bayford Business Centre, Bayford Street, London, E8 3SE